- Rental Chronicles
- Posts
- ☕️ The Tech Tune-Up: Why A “Horse” Needs an Upgrade
☕️ The Tech Tune-Up: Why A “Horse” Needs an Upgrade
⏱️ Read Time: 1 minute

Hey 👋,
In an industry where many rental platforms still carry the DNA of 1990s architecture, it’s no surprise that some business owners feel daunted by the idea of swapping out legacy systems. After all, if your current software “still starts every morning,” why mess with it?
But as sales coach Elliott Vigil reminds us, that’s exactly the mindset people had when the automobile first arrived on the scene.
I’m pretty sure that people said the exact same thing… “My horse has never not started in the morning”
Just like horses couldn’t handle the speed and scale of 20th-century commerce, today’s outdated rental platforms can’t keep pace with modern customer expectations, digital marketing flows, or AI-powered inventory forecasting.
Small Tech Investments, Big Wins
CRM tools: Keep every conversation logged and follow-ups on auto-pilot.
Smart routing: GPS-driven plans that shave hours off each delivery.
Talk-to-text: Dictate notes on the go and turn them into polished messages in seconds.
Each little upgrade might seem minor alone, but together they crank up your team’s daily output—no million-dollar IT project needed.
Track to Win
When reps don’t track calls and touchpoints, you end up with “one sales call every four hours.” That’s missed targets and frazzled managers. Even a simple spreadsheet or shared calendar can shine a light on where time vanishes—and help reps take charge of their day.
Respecting Your Hustle, Upgrading Your Tools
We get it, you’re slammed from sunup to sundown and can’t carve out months for a massive software switch. But sticking with outdated systems? That costs you more each day. Just like early adopters of cars left horse-drawn businesses in the dust, rental centers that embrace new tech will lead the pack—boosting efficiency, delighting customers, and growing faster.
Ready to get rolling?
What’s one app or tool you can try out this week? Hit reply and let us know—we’re here to help you build better, not just work harder.
Reply